Frequently Asked Questions

Everything you need to know about shopping with Oddballs.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region, while international orders can take 7-14 business days depending on the location.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, underwear and socks cannot be returned unless faulty.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as our unique cuts may differ from standard high-street sizing.

Are your materials sustainably sourced?

Yes, we pride ourselves on using organic cotton and recycled polyester across our collections to ensure our bold fashion has a smaller environmental footprint.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its progress in real-time.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay.